How Can We Help You?

Find answers to common questions or reach out to our support team for personalized assistance.

📧

Email Support

Send us your questions or issues and we'll respond within 1-2 business days.

Email Us
📚

Knowledge Base

Browse our FAQ section below for quick answers to the most common questions.

View FAQ
📝

Contact Form

Fill out our contact form with details about your inquiry and we'll get back to you.

Contact Form

Frequently Asked Questions

Quick answers to the most common questions about our services and products.

Tandan Software Solutions FZCO offers a wide range of IT services including custom software development, mobile app development (iOS & Android), web development, cloud solutions, IT consulting & strategy, and DevOps & security services. We also develop and publish our own software products.

We are headquartered in IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, United Arab Emirates. While our office is in Dubai, we serve clients globally and work with teams across multiple time zones.

You can request a project quote by visiting our Contact page and filling out the form with your project details, or by emailing us directly at contact@tandansoftwaresolutions.com. We typically respond within 1-2 business days with a consultation proposal.

We work with a wide range of modern technologies including Swift, Kotlin, Flutter, React Native for mobile; React, Next.js, Node.js, Python for web; Oracle Database, Oracle APEX for enterprise data solutions; AWS, Azure, GCP for cloud; and Terraform, Docker, Kubernetes for DevOps. We choose the best technology stack based on your specific project requirements.

Data privacy and security are fundamental to everything we do. We follow industry best practices for data protection, implement encryption for data in transit and at rest, conduct regular security audits, and comply with applicable data protection regulations. For more details, please review our Privacy Policy.

Yes, you have the right to request deletion of your personal data at any time. You can submit a data deletion request through our Data Deletion page or by emailing us at contact@tandansoftwaresolutions.com. We process deletion requests within 30 days.

Absolutely! We offer comprehensive support and maintenance packages for all our projects. This includes bug fixes, performance optimization, security updates, feature enhancements, and 24/7 monitoring. We believe our relationship with clients extends well beyond the initial launch.

Submit a Support Request

Can't find what you're looking for? Send us a detailed description of your issue.

✅ Your support request has been submitted. We'll get back to you within 1-2 business days.